Due to social distancing and limited capacity requirements, members will need to reserve their spot in a group exercise class.
Walk-ins will only be available if the class is NOT at maximum attendance.
- Download the First Coast YMCA mobile app.
- Sign in with your user name and password.
- Click Find a Class.
- Filter options to find the class you want.
- Click on the class.
- If the class is open for reservations, you will see a green box that says Book Now. Click that and you’re all set.
You’ll receive an immediate reservation confirmation on your screen and an email confirmation, too.
On Our Website
- Go to your branch page on our website.
- Scroll down to Schedules and click Group Exercise.
- Use the dropdown menu to select your branch.
- Filter options to find the class you want.
- Click Sign Up. If this is your first time using our online schedules platform, you’ll be prompted to create a login.
- Click Reserve a Spot and you’re all set.
You’ll receive an immediate reservation confirmation on your screen and an email confirmation, too.
Reservation FAQs
What if I am having trouble reserving a class on the app or online?
Visit the Welcome Center at your Y and ask for assistance with creating a reservation.
Do ALL classes require a reservation?
Yes, at this time, ALL classes at ALL branches will require a reservation to attend.
When can I reserve a spot in a class? When do reservations open up?
Reservations for all classes will open 24 hours prior to the class start time. Reservations are made on a FIRST COME, FIRST SERVED basis.
Does the reservation system close at any particular time prior to the class start time?
Reservations will close one hour prior to class start time. After this time, members will no longer be able to make reservations.
How many reservations can I make? Can I reserve spots for someone else (husband, friend, sibling, child, etc) at the same time that I make my reservation?
Each login has the capability to make only ONE reservation per class.
How will I know if my spot is reserved?
A notification confirmation will appear onscreen immediately after a reservation has been successfully made, whether it was done on the app or on the website. You will also receive an e-mail confirming your reservation.
What if the class I want to take is full?
You can choose to add your name to a wait list. You can do this on the app and on the website following the same steps as above but choosing WAIT LIST.
If I am on the Wait List, how will I know if someone cancels and I get a spot in class?
Waitlisted members will receive an e-mail if a spot has opened up. Waitlisted members will be added to class in the order they signed up on the waitlist.
What if I need to cancel my reservation?
If you need to cancel, please do so as soon as possible to allow other members the opportunity to attend the class. Reservations can be canceled following the same steps for reserving a spot but by choosing CANCEL RESERVATION.
Is there a penalty for making a reservation and not showing to class?
We are hopeful that members will be respectful of the need to make reservations for classes. However, should branches notice a member abusing the system, they may see the need to have a discussion with him or her. These incidences will be handled on a case-by-case basis.
If a class is not full but I don’t have a reservation for it, can I still attend?
Yes! You are welcome to attend classes as a walk-in if the class is not full. If the class is full and you don’t have a reservation, you won’t be able to attend.
If I want to come to a class and I see that the reservations are full, can I just show up and hope that there is space?
If a class is full, we encourage you to get on the Wait List instead of showing up and hoping to get a spot in class.
Is there a limit as to how many classes I can attend/make reservations for in one day?
At this time, there is not a limit as to how many classes you can attend in a single day. However, if issues arise, limitations may need to be set.
